FAST-BGP · AURORA
Get help with Tencent Cloud International top-ups, account opening, verification and verified-account delivery. Ask about quota requests or balance handling too. For an existing account, share its payment arrangement to request a quote.
An advisor handles each request. Self-service payment and automatic top-ups are not available.
Tencent Cloud International serves individuals and organizations outside mainland China, including overseas branches of Chinese companies. Verification documents must match the registration jurisdiction. International and China-site account resources are separate and cannot be transferred or merged.
Share your use case, registration region and individual or business status. Choose registration with your own identity or ask about verified-account delivery. Ownership and access are explained below.
Share the account type, any partner relationship and the service you need. Keep the existing account and link in place, and do not transfer funds until the arrangement is agreed.
Share your account status, use case and estimated amount.
Agree the amount paid and credited, fees and support terms.
Follow the agreed steps and keep application and payment records.
Check console transactions, account permissions or the effective quota.
Your quote separates what you pay from what the cloud account receives. Discounts apply to the agreed account, amount and products. Cloud funding is separate from a Fast-BGP website wallet top-up.
International partner billing supports customer credit and reseller payment. Your quote should identify whether it adds cash, spending credit or another benefit, with the amount paid and amount credited listed separately. Official billing details
Vouchers have their own product, payment-type and validity rules. They cannot be withdrawn, transferred to others, or applied to arrears or frozen amounts. International voucher rules
Official resource pricing referenceA resource estimate is not your service quote.
Use your genuine personal or authorized company details. An advisor helps with document requirements, steps and follow-up; the provider reviews the application. We do not fabricate documents or guarantee approval.
Agree who controls email, phone, security checks and administrator access. You safeguard credentials and use official recovery procedures; any advisor assistance with verification or recovery is documented separately.
Ask about verificationEstablish the verified entity, ownership and whether the provider permits the handover or entity change. Verification status alone does not establish ownership or customer control.
The checklist covers root or sub-account access, admin and billing permissions, control of email/phone/MFA, and responsibility for recovery evidence and assistance.
Ask about account handoverTencent verification affects account and resource ownership. Using a personal identity for business resources can cause ownership disputes. Identity changes must meet provider requirements; login delivery does not change ownership. Official verification rules
For a CVM quota request, provide the availability zone, billing model, instance type, quantity and use case. Your advisor helps check the current limit and application route. Plan purchases against the effective console limit after approval. Official resource-quota guidance
Spending or credit limits are requested separately under the billing arrangement. We assist with submission and follow-up, without guaranteeing approval or a fixed limit. Instance availability must be checked separately.
Discuss a quota requestA new-account balance request needs a review of the International account’s payment arrangement, asset type, eligible amount, recipient and supported method. Product refunds return to the paying account; they are not cross-account transfers. Vouchers cannot be transferred or withdrawn. Your advisor confirms eligibility under Tencent International rules, not China-site or Alibaba rules.
Tencent Cloud International: product refunds
Record both accounts, the asset type, eligible amount and supporting records; reconcile both sides afterward. This is not server, website or application-data migration.
Ask about balance handlingContact your advisor about credit, handover or application progress, with the service reference and redacted console result. We assist with reconciliation, handover checks and follow-up. Customers handle resource creation, deployment, operations and troubleshooting.
Agree refund terms, completed-work charges, fees and the return route before payment. Service refunds, resource cancellations and balance withdrawals are separate. Provider refund rules do not offer an unconditional refund of a top-up payment.
No. Each quote specifies the account, amount, products, benefits and validity period.
Yes, you can request this service. Ownership, access and recovery responsibilities must be agreed, and delivery or identity changes must meet provider requirements.
No. Vouchers have product, payment-type and expiry restrictions. They cannot be withdrawn, transferred, or used against arrears or frozen amounts.
Resource quotas, regional and instance availability, account permissions and product eligibility also apply. A top-up does not change these requirements.
Do not enter passwords, verification codes, API keys, identity-document images or payment evidence. Your advisor will explain any document requirements and how to submit them.
Use a publicly shareable estimate link without login tokens or private access. Optional details stay on this page and can be copied for your advisor; they are not added to links.
